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Privacy Policy
Your trust, our responsibility – protecting your privacy with transparency and care.

Privacy Policy

Fintank Financial Pty Ltd (ABN 52 685 580 803) trading as Fintank, Credit Representative Number 571059, authorised under Australian Credit Licence 511803, is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What this Policy Covers

This Privacy Policy applies to personal information collected by Fintank via our website, applications, forms, email communications, and any other interactions with clients, partners, or prospective customers.

2. Information We Collect

We may collect personal information including, but not limited to:

  1. Full name, date of birth, and contact information (address, email, phone)
  2. Financial information (income, assets, liabilities)
  3. Credit history or creditworthiness information
  4. Employment details
  5. Business identifiers (e.g. ABN)
  6. Usage data from our website (IP address, browser type, device, cookies)
  7. Other information you provide when completing forms, interacting with us, or as required by law

3. How We Collect Information

We collect your personal information by:

  1. Directly from you when you submit forms, apply for finance, become a referral partner, contact us, or otherwise provide information
  2. Automatically through our website technologies (cookies, server logs)
  3. From third-party providers, where you have consented or where authorised by law

4. How We Use Information

We use your personal information to:

  1. Assess and process finance applications
  2. Provide you with services, information, or products you request
  3. Communicate with you about your application, products, services, or more generally about Fintank offers
  4. Improve our services, manage risk, ensure compliance with legal obligations
  5. Verify identity, prevent fraud and misuse
  6. Conduct statistical and promotional analysis

5. Disclosure of Your Information

We may share your personal information with:

  1. Third-party service providers (e.g., credit reporting agencies, verification services, IT service providers)
  2. Regulatory and governmental agencies as required by law
  3. Professional advisers, auditors, and partners when necessary to fulfil our services
  4. Our related entities or business partners (e.g., referral partners)

We will not sell or lease your personal information to unrelated third parties.

6. Cross-Border Disclosure

If we disclose personal information outside Australia, we will ensure that the recipient is bound by obligations to protect personal information in a way that is substantially similar to our obligations under the APPs.

7. Data Security and Storage

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure, including:

  1. Secure servers, encryption, firewalls, access controls
  2. Regular audits and reviews of our data handling and security measures
  3. Retaining information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law

8. Access & Correction

Under the APPs, you have the right to:

  1. Request access to the personal information we hold about you
  2. Request correction if you believe any of the information is inaccurate, out of date or incomplete

To make requests for access or correction, contact us using the details below. We will respond within a reasonable timeframe as required by law.

9. Complaints / Contact

If you have any questions or complaint about our handling of your personal information, you may contact us:

Privacy Officer
Fintank Financial Pty Ltd
Email: finance@fintank.com.au
Phone: +0405594972
Address: Victoria, Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website with a revised “last updated” date. If the changes are significant, we may notify you via email or through notices on our website.

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